Customer Service

We're here to help you and make your order process with us as smooth as possible so if you have any questions please EMAIL US!   sttriplem@aol.com
Here follow some general info on our merchandise and ordering process

Payments :

We accept PayPal and Credit Card payments only.

Shipping :

We ship several times a week and every single day from Fri to Sat during pre Christmas and topic season.

We ship USPS and USPS First Class for International orders. 

Once your order is placed you'll receive a confirmation email from our web store followed by tracking info as soon as the order is fulfilled, packed and lebeled.

We'll email you if there's any problem with the items you have ordered or if we need any further info on your order.

If you need a rush order or special shipping, please contact us at sttriplem@aol.com . Please don't put off till the last moment.

Please check the address we get from PayPal is correct. That's where we will ship it. We don't know your “new address” unless you have it updated on your paypal account. As a backup we ask you to fill in the form for the order completely!

PICK UP (free shipping) : If requested, all orders can be picked up at ST TATTOO SHOP 12601-B VENICE BLVD. LOS ANGELES, CA 90066 - (don't forget to take a copy of your order there).
If you want to pick up your order please include in the NOTES of your order 'PICK UP - Free Shipping'.
Order by Thursday at noon and pick up your order on Saturday and any days after, full shipping charges WILL BE REFUNDED to your CC or PayPal account.

Questions? Email us at sttriplem@aol.com

Skate Decks and Vinyl Orders :

Shipping Charges are included in the price displayed on these products (varies from US to International orders). You'll not be charged any extra amount at check out, product displayed price will be the final price of your purchase.

To obtain your FREE SHIPPING OPTION please place a SEPARATE order for any extra items you'd like to purchase (you can include as many Skate Decks/Skate Combo/Vinyl in the same order) otherwise you'll be charged extra shipping charges at checkout.

Sales Tax :

Sales tax of 9% will be added to all orders shipping within California.
All other states ship tax free.

International buyers are responsible for possible customs fees and local taxes.

General Merch Info :

The shirts and hoodies we use are Hanes Heavyweight 100 percent cotton or an equivalent American style shirt. 

Size Chart for Tees and LongSleeves :

Size Chart for Hoodies:

3/4 Jerseys are printed on Champion brand. Size chart for Champion 3/4 Jerseys :

 The workshirts we use are "Dickies" brand. Size chart for Dickies work shirts :

Our Jackets are printed on Augusta brand or equivalent. They run a little small in size please check size chart below for any info :

  

Custom Made Jerseys 'Venice' Sized :

Football and basketball jerseys: we actually buy the material, and have them cut and sewn and then printed. 
The sizes run larger on these. We call it Venice sizing and it runs about one size larger then regular.

Billing :

When you order your credit card billing will be listed as "Triple M". This is the band merch company. If you have any problems or questions about new or old orders, or about ordering, you can email us at  sttriplem@aol.com. All merchandise will be shipped from Venice, CA - USA.

Wholesale Accounts :

Email BHGMUSICK@AOL.COM attn: Mr. Z about openining a shop account